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invalid name/ password
Posted: Sat Jan 16, 2016 4:20 am
by saigonhieu
I read through the whole tutorial before I posted this, I used only A-Z and a-z and 0-9 but every time I tried to enter my pass it kept saying that I input wrong info. Help!!
Hopefully see you all in game soon.
Re: invalid name/ password
Posted: Sat Jan 16, 2016 11:03 am
by Elven
saigonhieu wrote:I read through the whole tutorial before I posted this, I used only A-Z and a-z and 0-9 but every time I tried to enter my pass it kept saying that I input wrong info. Help!!
Hopefully see you all in game soon.
You most likely need to update your password via the user control panel. Update it ONLY using lower case characters (no capital letters). You may need to wait a short period of time for it to update if it doesn't let you log in on the first 3 tries.
Re: invalid name/ password
Posted: Thu Mar 31, 2016 9:19 am
by Drimond
Hi. I made an account yesterday, but it didnt let me login for the same reason. Then I changed my password to a lower character, letter only one, and went to bed. Now I tried to login, and it still says the same. Btw my account name only contains letters. What should I do? I really want to play :/
Re: invalid name/ password
Posted: Thu Mar 31, 2016 6:37 pm
by thrileonn
same problem here i made acc last day and i cant login, wrong password says. but website works fine. i made new acc still cant login. with only lower letters.
how long we have to wait till the database will upadated?
Re: invalid name/ password
Posted: Thu Mar 31, 2016 6:40 pm
by karltwallin
I'd like to know how often the database updates as well, been waiting like 12 hours now!
Re: invalid name/ password
Posted: Thu Mar 31, 2016 8:15 pm
by eaxpl
Guys u may want to look into it , i just created two accounts , all giving me invalid password , changed pass on one , ans it is still not working
Re: invalid name/ password
Posted: Thu Mar 31, 2016 9:00 pm
by Kandrax1986
Hi! i have the same issue with the login...i tried to change psw (using 6 lower case characters), but it didn't solve the problem. I even tried to login with an old account i registered some time ago (to exclude the possibility of having to wait some time). Please let me know what i should do or if you have a testing account to ensure that the problem is not with my client etc.
Thanks
Re: invalid name/ password
Posted: Thu Mar 31, 2016 9:07 pm
by vuixto
I have been trying to play all day with no luck
Re: invalid name/ password
Posted: Thu Mar 31, 2016 9:45 pm
by Whaaa
Same here too, cant log in. tho if i use my sons info it loads in no problem. i dont understand how i can log in here fine but the launcher wont have it, you could be losing a lot of potential players who just give up!
Re: invalid name/ password
Posted: Thu Mar 31, 2016 10:08 pm
by settle74
im unable to log in also