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black screens

Posted: Tue Jan 12, 2016 1:10 pm
by videogamebill
hello!
I have this problem:
Whenever i login into game anyhing besides menus is black. The character selection screen is black as well and whenever i click the play button the game starts loading but after a few seconds it returns me to my desktop screen. please help :geek:

Re: black screens

Posted: Tue Jan 12, 2016 4:04 pm
by Elven
What method of downloading the game did you use?

Re: black screens

Posted: Tue Jan 12, 2016 6:37 pm
by videogamebill
i downloaded the game with torrent :)

Re: black screens

Posted: Tue Jan 12, 2016 7:46 pm
by Elven
It sounds like some file(s) are incomplete. Could you try using this download link?

See if the game works properly this time.

Re: black screens

Posted: Wed Jan 13, 2016 6:11 am
by videogamebill
ok thanks i am downloading now to see how it goes this time :)

Re: black screens

Posted: Wed Jan 13, 2016 9:02 am
by videogamebill
I dowloaded from the link you game me and i got the same problem. Anything besides menus is black and the game crashes whenever i click the play button ingame. It looks like a graphics card issue but i got all of the newest drivers on my AMD Radeon HD 5450 1gb card.

i downloaded the game on a friends pc (which is older than mine) and the game worked absolute fine.
Any ideas?
Thanks in advance :)

Re: black screens

Posted: Wed Jan 13, 2016 3:08 pm
by Elven
Make sure you got the compatible versions of DirectX installed. Can download it from this link.

If it still doesn't work, I would recommend doing a clean install of your graphics drivers.

Re: black screens

Posted: Wed Jan 13, 2016 5:28 pm
by videogamebill
hi again! I installed my graphics card drivers from scratch and then i downloaded direct x from your link and installed it. Still nothing all i get every time i login is the menus and background black and again when i click play and the game starts loading it crashes and returns me to windows yayyyyy
Any other ideas please?

:D

Re: black screens

Posted: Wed Jan 13, 2016 5:32 pm
by Elven
Does your game folder have any user profiles inside? You could try moving them out and trying it again.


Side note: Do you play in fullscreen or windowed mode?

Re: black screens

Posted: Wed Jan 13, 2016 5:44 pm
by videogamebill
i removed the user folder from the game directory and i tried to run the game in full screen mode and in windowed as well. still the same :( every time i login (windowed or full screen mode) it goes black :(