Page 9 of 15

Re: Invalid Username/Password

Posted: Wed Jul 08, 2015 7:59 am
by whyhellothere
Hi,
Same issue. Start as an administrator. Everytime "invalid username/password" message has appeared. I've changed password several times; from simple to complex one. Nothing has changed. What should I do?
From this account I can log into the game with only the old password. Login to the forum is only with a new password.

Re: Invalid Username/Password

Posted: Thu Jul 09, 2015 11:09 am
by einnell
Same problem here...

Re: Invalid Username/Password

Posted: Fri Jul 10, 2015 1:24 pm
by MAISTA
Same here ;(

Re: Invalid Username/Password

Posted: Sun Jul 12, 2015 10:16 am
by SnorkyTouch
Hi,
I have the same problem, i can't log in the game but it work on forum. What's worse is I was able to log in at an earlier time and have only recently been afflicted with this. Absolutely nothing about my setup, network or anything had changed between now and then.
I created another "test" account with the same simple password (no uppercase, no special character...) and i can log in the game.

Re: Invalid Username/Password

Posted: Sun Jul 12, 2015 10:58 am
by Elven
Try changing your password. It will force an update of your account to the game server.

Re: Invalid Username/Password

Posted: Sun Jul 12, 2015 11:55 am
by SnorkyTouch
Hi Elven,
Thanks for your answer.
I tried to change my password => I can log in forum but not in game
I tried to ask for a new password (I forgot my password) => I receive a new one and i activate it => I can log in forum but not in game
I tried to change my password after that => I can log in forum but not in game
So i've always got the same error "Invalid Username/Password"
But in my another account everything is ok.

Re: Invalid Username/Password

Posted: Sun Jul 12, 2015 12:08 pm
by Elven
You changed your password through the User control panel, correct? Are there any "special characters" in your password, i.e @~%&*"£?


Re: Invalid Username/Password

Posted: Sun Jul 12, 2015 12:15 pm
by SnorkyTouch
Yes I change my password through "User Control Panel" > "Profile" > "Edit account settings" and everything seems to be right. I don't use special character just only lowercase letter (no uppercase letters, no special characters, no digit). But as always i can log in the forum but not in game.

Re: Invalid Username/Password

Posted: Sun Jul 12, 2015 5:46 pm
by SnorkyTouch
Any other advises to help me ?

Re: Invalid Username/Password

Posted: Mon Jul 13, 2015 2:59 pm
by Hopesolo
Have the same problem!


please help me :?