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Re: Account not active - POST HERE

Posted: Wed Jul 25, 2018 12:42 pm
by Yaliskah
purrga74 wrote: Wed Jul 25, 2018 12:39 pm Active on forums but not game launcher account name is Purrga74
Can you confirm it works now please?

Seems accounts we manually activate are automatically desactivated when you receive the activation mail.

Re: Account not active - POST HERE

Posted: Wed Jul 25, 2018 12:43 pm
by Borozo
Yaliskah wrote: Wed Jul 25, 2018 10:42 am
Borozo wrote: Wed Jul 25, 2018 9:35 am Hi!

My Friends account Plautzenboy is announced as activated but the laucher says it is not.

Plz activate.

Thx!
Mmm.. Launcher doesn't announce what is activated and what is not :). I guess he has used a wrong password, cause his account is already activated.
Well, unfortunately the launcher seems to announce what is activated and what ist not.

Your account is not active.

Big red bright letters... :)

Acc Name and Password are definetly right. I tried with a typo and it gave me a different error.

Invalid username/Password.

Re: Account not active - POST HERE

Posted: Wed Jul 25, 2018 12:47 pm
by Yaliskah
It should work now.

Can you friend check his mail and confirm he has received his activation mail please? (in spam, or anywhere else)

Re: Account not active - POST HERE

Posted: Wed Jul 25, 2018 12:50 pm
by Borozo
Yaliskah wrote: Wed Jul 25, 2018 12:47 pm It should work now.

Can you friend check his mail and confirm he has received his activation mail please? (in spam, or anywhere else)
No Mail, but it works!

Thank you very much! :)

Re: Account not active - POST HERE

Posted: Wed Jul 25, 2018 1:06 pm
by SolarSolar
My friends account "Kalki" was activated, as he can log into the forum, but when he launches RoRLauncher and enters his account and password, underneath the entry area red text comes up saying "Your account is not active". He tried deleting and re-downloading the whole thing and it still says "Your account is not active". He tried changing his password, same problem. Then he tried making a new account, still gets the same "Your account is not active".

His accounts are obviously active since he can log into the forum, so we're not sure what the problem could be. I'm assuming it's something on his end.

Really appreciate your all your work guys, thanks.

Re: Account not active - POST HERE

Posted: Wed Jul 25, 2018 1:09 pm
by Yaliskah
SolarSolar wrote: Wed Jul 25, 2018 1:06 pm My friends account "Kalki" was activated, as he can log into the forum, but when he launches RoRLauncher and enters his account and password, underneath the entry area red text comes up saying "Your account is not active". He tried deleting and re-downloading the whole thing and it still says "Your account is not active". He tried changing his password, same problem. Then he tried making a new account, still gets the same "Your account is not active".

His accounts are obviously active since he can log into the forum, so we're not sure what the problem could be. I'm assuming it's something on his end.

Really appreciate your all your work guys, thanks.
should be solved.

Re: Account not active - POST HERE

Posted: Wed Jul 25, 2018 1:36 pm
by Catathlyptic
I've also got a problem with activating my account. I've never received an email. My username's Catathlyptic (please don't judge, lol :lol: ). Could you help me with that?

Thanks, in advance. :mrgreen:

Re: Account not active - POST HERE

Posted: Wed Jul 25, 2018 1:42 pm
by Kydra
Same problem, my account is active for the forum but not for the launcher ^^

Re: Account not active - POST HERE

Posted: Wed Jul 25, 2018 1:42 pm
by Yaliskah
Catathlyptic wrote: Wed Jul 25, 2018 1:36 pm I've also got a problem with activating my account. I've never received an email. My username's Catathlyptic (please don't judge, lol :lol: ). Could you help me with that?

Thanks, in advance. :mrgreen:
Should be ok now :).

Re: Account not active - POST HERE

Posted: Wed Jul 25, 2018 1:44 pm
by Yaliskah
Kydra wrote: Wed Jul 25, 2018 1:42 pm Same problem, my account is active for the forum but not for the launcher ^^
Can u confirm it works now (and check your previous mail just to see if you received -recently- activation mail please)