Return of Reckoning

Thank you very much, Github, for communicating this.

Elven wrote:The staff of RoR are always working, no matter what downtime occurs. We've made this public news since day one. Never assume anything, especially when no "news" or "updates" are posted.

Am I gonna keep repeating myself again about the same news, when there is nothing new to say? No. So why ask for it?

News will come as it comes. Simple as.

You're absolutely right here, but I think your lack of sympathy does you no favors. You are also rather cold and callous. Sometimes being right isn't what is most important.

DeusMechanicus wrote:
You're absolutely right here, but I think your lack of sympathy does you no favors. You are also rather cold and callous. Sometimes being right isn't what is most important.

My role is to support and manage the project. I know that won't win any friends and most likely cause many to hate me. I'm fine with that.

DeusMechanicus wrote:You're absolutely right here, but I think your lack of sympathy does you no favors. You are also rather cold and callous. Sometimes being right isn't what is most important.

More and more people come here and attempt to project professional standards of conduct onto us.

You understand, I am sure, that the only reason one can get a response to repeatedly posting requests for status or updates on a professional forum is because the staff there are contractually obligated to be patient and accomodating, even if the person is an absolute idiot. For the record - I consider this to be a horrible thing. The need for a user to be pro-active about seeking out information before consulting staff is being removed by professional companies in a race to the bottom by training and obliging their support staff to respond painstakingly to even the most inane of queries, because encouraging initiative and proper standards of conduct comes secondary to money. This results in the worst of the bunch coming to places like this and expecting the same standards to be in place.

Well, we at Return of Reckoning do not have that obligation. If I see people failing to use their common sense by repeatedly asking for updates when it is clear and evident to anyone who will think about it that no news means an unchanged situation, I can and I will chew them out. I do this because I am quite confident that deserved beatdowns alienate only the kinds of people who believe that we should be conducting ourselves exactly as they would wish, and that they do not have to think about their actions.

This upsets some people. I suspect the people whom this upsets are exclusively the kinds of people who post the repeated status requests. That's OK. I don't mind. The overwhelming majority of people have been able to understand that repeatedly asking for updates and posting topics about the situation is not helping, and it's only annoying the staff members who are having to respond. We have more than enough frustration to be dealing with in trying to sort this issue out. People who are not willing to think just add to that.

To put this in a more technical way: This is an event-driven system. It is not a polling-based system. When an event happens, we will notify you. We will not notify you to state that the situation is unchanged - that is what "no response" is for. We do not need you to poll us at intervals for updates either.

To avoid this issue, I've added the huge banner that I had to add to the tech and game support forums to the GD. If anything changes, it will be in that banner. If anyone decides to ignore that banner and post a status request... well, I'm sorry, but they were warned and they were warned in a fashion that is impossible to miss.

Azarael wrote:

DeusMechanicus wrote:You're absolutely right here, but I think your lack of sympathy does you no favors. You are also rather cold and callous. Sometimes being right isn't what is most important.

More and more people come here and attempt to project professional standards of conduct onto us.

You understand, I am sure, that the only reason one can get a response to repeatedly posting requests for status or updates on a professional forum is because the staff there are contractually obligated to be patient and accomodating, even if the person is an absolute idiot. For the record - I consider this to be a horrible thing. The need for a user to be pro-active about seeking out information before consulting staff is being removed by professional companies in a race to the bottom by training and obliging their support staff to respond painstakingly to even the most inane of queries, because encouraging initiative and proper standards of conduct comes secondary to money. This results in the worst of the bunch coming to places like this and expecting the same standards to be in place.

Well, we at Return of Reckoning do not have that obligation. If I see people failing to use their common sense by repeatedly asking for updates when it is clear and evident to anyone who will think about it that no news means an unchanged situation, I can and I will chew them out. I do this because I am quite confident that deserved beatdowns alienate only the kinds of people who believe that we should be conducting ourselves exactly as they would wish, and that they do not have to think about their actions.

This upsets some people. I suspect the people whom this upsets are exclusively the kinds of people who post the repeated status requests. That's OK. I don't mind. The overwhelming majority of people have been able to understand that repeatedly asking for updates and posting topics about the situation is not helping, and it's only annoying the staff members who are having to respond. We have more than enough frustration to be dealing with in trying to sort this issue out. People who are not willing to think just add to that.

To put this in a more technical way: This is an event-driven system. It is not a polling-based system. When an event happens, we will notify you. We will not notify you to state that the situation is unchanged - that is what "no response" is for. We do not need you to poll us at intervals for updates either.

To avoid this issue, I've added the huge banner that I had to add to the tech and game support forums to the GD. If anything changes, it will be in that banner. If anyone decides to ignore that banner and post a status request... well, I'm sorry, but they were warned and they were warned in a fashion that is impossible to miss.

Your logic is most certainly undeniable. I suppose I simply operate under a different modus operandi. I'll leave the matter be as it is of course within your power as a volunteer for a private server to conduct community relations as you best see fit.

I had a Scottish (Glaswegian) friend who once described me as a "molly-coddler" and I don't think I could disagree. I am the kind of person who creates cooperation between people in whatever manner possible as I believe that nothing good can come from hostile relationships with one's social surroundings. To that end, I am willing to put up with a great many things that other people are not, and so I can understand the frustration that is common among the RoR team. Ignorance is common among the users here, but ignorance is the default human state and will remain so indefinitely. Instead of a misanthropic response to this information, I have realigned my perspective in acceptance of what people are, in all their glory and all their faults.

Negativity also incites negativity as a social response mechanism, and vice versa.

TL;DR: I understand why you guys do what you do. It just makes me a bit sad.

WAAAGH!

Gilfo1924 wrote:WAAAGH!

I second that waaagh and i would like to compliment you on your choice timing in your application of said waaagh, bravo.

Azarael wrote:

DeusMechanicus wrote:You're absolutely right here, but I think your lack of sympathy does you no favors. You are also rather cold and callous. Sometimes being right isn't what is most important.

More and more people come here and attempt to project professional standards of conduct onto us.

You understand, I am sure, that the only reason one can get a response to repeatedly posting requests for status or updates on a professional forum is because the staff there are contractually obligated to be patient and accomodating, even if the person is an absolute idiot. For the record - I consider this to be a horrible thing. The need for a user to be pro-active about seeking out information before consulting staff is being removed by professional companies in a race to the bottom by training and obliging their support staff to respond painstakingly to even the most inane of queries, because encouraging initiative and proper standards of conduct comes secondary to money. This results in the worst of the bunch coming to places like this and expecting the same standards to be in place.

Well, we at Return of Reckoning do not have that obligation. If I see people failing to use their common sense by repeatedly asking for updates when it is clear and evident to anyone who will think about it that no news means an unchanged situation, I can and I will chew them out. I do this because I am quite confident that deserved beatdowns alienate only the kinds of people who believe that we should be conducting ourselves exactly as they would wish, and that they do not have to think about their actions.

This upsets some people. I suspect the people whom this upsets are exclusively the kinds of people who post the repeated status requests. That's OK. I don't mind. The overwhelming majority of people have been able to understand that repeatedly asking for updates and posting topics about the situation is not helping, and it's only annoying the staff members who are having to respond. We have more than enough frustration to be dealing with in trying to sort this issue out. People who are not willing to think just add to that.

To put this in a more technical way: This is an event-driven system. It is not a polling-based system. When an event happens, we will notify you. We will not notify you to state that the situation is unchanged - that is what "no response" is for. We do not need you to poll us at intervals for updates either.

To avoid this issue, I've added the huge banner that I had to add to the tech and game support forums to the GD. If anything changes, it will be in that banner. If anyone decides to ignore that banner and post a status request... well, I'm sorry, but they were warned and they were warned in a fashion that is impossible to miss.

You guys don't do yourselves any favors is the problem. I know what the status of the server is but you gotta search a bit to figure it out. Most people won't go look at tech forums and such they will make a thread asking.

"To avoid this issue, I've added the huge banner that I had to add to the tech and game support forums to the GD"

Adding offline to the front page finally.

You should of done this along time ago to avoid the constant questions. As I said you guys don't do yourselves any favors.

It's like having a shop and hanging up a big sign in front and a few small ones all over the place saying "OUT OF ICECREAM", but still having people come up to you every hour asking "Do you have any ice cream?".

Druin wrote:It's like having a shop and hanging up a big sign in front and a few small ones all over the place saying "OUT OF ICECREAM", but still having people come up to you every hour asking "Do you have any ice cream?".

AREWETHEREYET?AREWETHEREYET?AREWETHEREYET?AREWETHEREYET?AREWETHEREYET?AREWETHEREYET?

Well?