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Re: Password/username not accepted
Posted: Mon Sep 28, 2015 7:59 pm
by Verus
GimbleB wrote:Also getting the same issue. Made this account over a year ago and changed the password just now. Guess I just have to wait a few hours?
Good luck then , i wait 11 hours and still nothing.
Re: Password/username not accepted
Posted: Mon Sep 28, 2015 9:11 pm
by kazmio
Anyone have any news on this error? I can't login either
Re: Password/username not accepted
Posted: Mon Sep 28, 2015 10:55 pm
by MrUzzi
Dear Gamemasters,
Can´t you simply reset the password manually for us and send password by email? Or any way you can force the sync to the server?
Anyone in here you can confirm that after waiting several hours the password was really updated to the server? I mean 11 hours seems soooooooo long....
Re: Password/username not accepted
Posted: Mon Sep 28, 2015 11:17 pm
by wargrimnir
If you see dozens of the same problem rampant in the forums, chances are we don't know why or how to fix it.
Re: Password/username not accepted
Posted: Tue Sep 29, 2015 7:54 am
by karzak
good morning ,
i have the same problem. when i want to start the luncher, it`s told me that my acount and passwort are wrong.But in the formums i can log in.....so what can i do? iwant to kick som high elve a....
Re: Password/username not accepted
Posted: Tue Sep 29, 2015 8:22 am
by Verus
karzak wrote:good morning ,
i have the same problem. when i want to start the luncher, it`s told me that my acount and passwort are wrong.But in the formums i can log in.....so what can i do? iwant to kick som high elve a....
You can wait and wait and wait just like me .
Re: Password/username not accepted
Posted: Tue Sep 29, 2015 8:44 am
by MsCueleen
Yes ive been waiting about 3 days now
Re: Password/username not accepted
Posted: Tue Sep 29, 2015 9:00 am
by MrUzzi
3 days and still not able to login???? Oh my god. I am so thankfull that these guys offer us this great chance to play the game again but i think such a basic feature like password reset must work!
I really hope i will be able to login after a while.
@ gamemasters: How about a workaround that the affected accounts create a new one and you transfer the existing chars to the new account? Is this possible?
Rgds
Mr. Uzzi
Re: Password/username not accepted
Posted: Tue Sep 29, 2015 1:04 pm
by SigmarPriest
MrUzzi wrote:3 days and still not able to login???? Oh my god. I am so thankfull that these guys offer us this great chance to play the game again but i think such a basic feature like password reset must work!
I really hope i will be able to login after a while.
@ gamemasters: How about a workaround that the affected accounts create a new one and you transfer the existing chars to the new account? Is this possible?
Rgds
Mr. Uzzi
Hello,
when it would be just a problem with password reset, we already had solve it.
To your question, no thats not possible at the moment.
regards
Re: Password/username not accepted
Posted: Tue Sep 29, 2015 9:25 pm
by MrUzzi
OK thanks for the answer SigmarPriest.
Then I will be patient
and keep fingers crossed for the sync to be completed.