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Re: Launcher Issue - Couldn't find anyone with the same problem

Posted: Wed Jul 18, 2018 8:37 pm
by Highlander
i can manage to log onto main screen but the box on the right hand side remains black/blank and after a few seconds i get Authentication Failed how can i fix this?

Re: Launcher Issue - Couldn't find anyone with the same problem

Posted: Sat Jul 28, 2018 9:56 pm
by darzoul
could I have my password reset once more I cant seem to find the spot on the forums to do it myself or I would thanks for any and all assistance I would really like to be able to get back on my characters to play some more I was having fun you guys are doing a great job with the game

Re: Launcher Issue - Couldn't find anyone with the same problem

Posted: Sat Jul 28, 2018 9:58 pm
by saupreusse
darzoul wrote: Sat Jul 28, 2018 9:56 pm could I have my password reset once more I cant seem to find the spot on the forums to do it myself or I would thanks for any and all assistance I would really like to be able to get back on my characters to play some more I was having fun you guys are doing a great job with the game
When you click on Login there is a link saying "I forgot my password" where you would usually enter your login data. Click it and follow the steps ;)

Re: Launcher Issue - Couldn't find anyone with the same problem

Posted: Mon Jul 30, 2018 4:26 pm
by darzoul
also on the launcher login field I used my email address same problem can not log in does not like my username or my email is there something else I am missing here I'm ready to have a Doh moment any time now I feel its me but I just dont see what I'm doing wrong

Re: Launcher Issue - Couldn't find anyone with the same problem

Posted: Mon Jul 30, 2018 5:26 pm
by Dionisus777
i have the problema that after verifys and download updates cant enter or connect. i`ve already reopen the launcher like 20 times with their respectives verifys and still cant connect, ¿anybody knows why? :(

Re: Launcher Issue - Couldn't find anyone with the same problem

Posted: Tue Jul 31, 2018 10:56 pm
by darzoul
I still can not connect today as well it seems I am fated to have just lost my account it seems nothing I can do to log in an play once more a shame

Re: Launcher Issue - Couldn't find anyone with the same problem

Posted: Tue Jul 31, 2018 11:02 pm
by saupreusse
darzoul wrote: Tue Jul 31, 2018 10:56 pm I still can not connect today as well it seems I am fated to have just lost my account it seems nothing I can do to log in an play once more a shame
Did you manage to change your password via the user control panel or do you need help with that?

Re: Launcher Issue - Couldn't find anyone with the same problem

Posted: Tue Sep 18, 2018 3:49 pm
by Sodomythic
Highlander wrote: Wed Jul 18, 2018 8:37 pm i can manage to log onto main screen but the box on the right hand side remains black/blank and after a few seconds i get Authentication Failed how can i fix this?
I am having the same problem, except I don't get Authentication Failed. I have no clue as how to fix this, Have tried it 10+ as said in the Youtube tutorial, but its always the same thing.

Somehow whenever this issue is brought up, it gets somehow derailed...

Re: Launcher Issue - Couldn't find anyone with the same problem

Posted: Tue Jan 29, 2019 11:41 pm
by darzoul
still can not get past launcher says username or password is incorrect though it is automatically remembered so it was then one day a few months ago it s\topped \letting me play. the launcher updates and does that fine I have not been able to reset my password to see if it just had something wrong though I have tried clearing it out and entering the one I thought should be right. so far no go.