Server Restart, lost mats

Request in-game support here.
For bugs, please use the Bug Tracker.
Forum rules
READ THE STICKIED THREADS BEFORE YOU POST IN THIS SUBFORUM.

The answers you may seek are likely already there.

Thank you.
User avatar
TooL
Posts: 31

Server Restart, lost mats

Post#1 » Thu Oct 01, 2015 11:15 am

There was a server restart several minutes ago, the message said the servers will restart in 3 mins, I had seeds growing and they had enough time to finish, but the server restarted about 30 seconds after the message saying it would be in 3 minutes. I was wondering if it would be possible to get those seeds back please. I don't wanna feel like I am nittpicking but they were lvl 175 seeds and, and I already lost so many due the the cultivation process freezing on its on, prompting a restart and losing the mats. The seeds I lost are 4 Milksap Beardweed Seeds, please pm me for my ingame name as I wish to remain anonymous. Thanks!

Ads
User avatar
Vilhelmina
Posts: 304
Contact:

Re: Server Restart, lost mats

Post#2 » Thu Oct 01, 2015 11:30 am

LOL. Just go back to your 150 level seeds and crit new ones? Do you really think admins should waste time on issues like this?

I always lose seeds by forgetting they were planted and logging off by mistake.

User avatar
TooL
Posts: 31

Re: Server Restart, lost mats

Post#3 » Thu Oct 01, 2015 11:33 am

Vilhelmina wrote:LOL. Just go back to your 150 level seeds and crit new ones? Do you really think admins should waste time on issues like this?

I always lose seeds by forgetting they were planted and logging off by mistake.
are you an admin? are you friends with admins? do you know any better?

User avatar
Rebuke
Posts: 388

Re: Server Restart, lost mats

Post#4 » Thu Oct 01, 2015 11:34 am

TooL wrote:
Vilhelmina wrote:LOL. Just go back to your 150 level seeds and crit new ones? Do you really think admins should waste time on issues like this?

I always lose seeds by forgetting they were planted and logging off by mistake.
are you an admin? are you friends with admins? do you know any better?
You are a testament to your name.

User avatar
TooL
Posts: 31

Re: Server Restart, lost mats

Post#5 » Thu Oct 01, 2015 11:36 am

Rebuke wrote:
TooL wrote:
Vilhelmina wrote:LOL. Just go back to your 150 level seeds and crit new ones? Do you really think admins should waste time on issues like this?

I always lose seeds by forgetting they were planted and logging off by mistake.
are you an admin? are you friends with admins? do you know any better?
You are a testament to your name.
You are right, the admins should use me as a tool to make the game better, and when they say the server will restart in 3 mins, make it restart in 3 mins not 30 seconds, this could all have been avoided in that case.

User avatar
xyeppp
Former Staff
Posts: 922
Contact:

Re: Server Restart, lost mats

Post#6 » Thu Oct 01, 2015 12:15 pm

Unfortunately, I am unable to restore any items lost due to a server restart.
It was my fault for the 3 minutes however, and I'm really sorry for that.
The person applying a patch had to leave quickly and restart it faster - miscommunication between the two of us resulted in 1 minute instead of 3, for which I am extremely sorry.
Image Github / Image Tighub / Image Stack

User avatar
TooL
Posts: 31

Re: Server Restart, lost mats

Post#7 » Thu Oct 01, 2015 12:23 pm

xyeppp wrote:Unfortunately, I am unable to restore any items lost due to a server restart.
It was my fault for the 3 minutes however, and I'm really sorry for that.
The person applying a patch had to leave quickly and restart it faster - miscommunication between the two of us resulted in 1 minute instead of 3, for which I am extremely sorry.
I forgive you, it's just that I feel these types of things add up, being a business man myself I count my losses, for such things as the culti window freezing and not letting me harvest my mats and when i relog they vanish, and then this. I guess i just wanted to get to the bottom of it in a way and bring it to your attention, because this is just my first day in the game and I have already lost many mats do to this sort of thing, in a few weeks or months, I can only imagine the total sum of lost mats due to this. I hope it is being looked into. Thanks for the reply, and sorry for the way I went about it.

User avatar
OldPlayer
Former Staff
Posts: 859

Re: Server Restart, lost mats

Post#8 » Thu Oct 01, 2015 12:24 pm

TooL wrote:I don't wanna feel like I am nittpicking but they were lvl 175 seeds and, and I already lost so many due the the cultivation process freezing on its on, prompting a restart and losing the mats. The seeds I lost are 4 Milksap Beardweed Seeds, please pm me for my ingame name as I wish to remain anonymous.
I've lost more than 100 seeds due to crashes/restarts. No need to PM or return seeds to me. I also wish to remain anonymous, may I?
magicthighs wrote:Finding bugs is what players are for. The RoR team itself doesn't have the people nor the time to do that.

Ads

Who is online

Users browsing this forum: No registered users and 2 guests