can't select character

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Zizzelfizz
Posts: 192
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can't select character

Post#1 » Fri Aug 18, 2023 8:57 am

Hello!
I have the following problem since this morning, I'm on the character screen, I can see my characters but I can't press play to log in. Does anyone else have this problem ?
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Zizzelfizz
Posts: 192
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Re: can't select character

Post#2 » Fri Aug 18, 2023 5:44 pm

If no one has a tip, I've tried everything. Repairing doesn't help either. Sometimes I can log in one of my chars, when I log out the play button is gray and I can't select any char. Also restart etc. nothing helps. The problem has only existed since this morning, everything was working fine yesterday.
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lumpi33
Posts: 443

Re: can't select character

Post#3 » Fri Aug 18, 2023 9:43 pm

Try to download and install new.

The patcher is sometimes messing up the installation which can't be repaired either. However, since there was no recent patch it could be also a faulty memory or harddisk that damaged a file and the repair does not see it.

Some also report that they can't log in some of their characters. You might have to get in contact with a game master to resolve that.

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