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black screens

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Elven
Former Staff
Posts: 5161

Re: black screens

Post#11 » Wed Jan 13, 2016 5:59 pm

I think I'll have to have a look at your game via teamviewer, if that's OK with you?

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Zdur
Posts: 3

Re: black screens

Post#12 » Thu Jan 14, 2016 2:30 pm

Same problem with me. Cant see any characters and when i hit play button it crashes.
Installed DX from link. Got Nvidia btw.

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Elven
Former Staff
Posts: 5161

Re: black screens

Post#13 » Thu Jan 14, 2016 4:11 pm

Did you try downloading the game again?

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videogamebill
Posts: 13

Re: black screens

Post#14 » Thu Jan 14, 2016 4:36 pm

sorry for my late reply. yeah sure teamviewer sounds like my last chance :)

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Elven
Former Staff
Posts: 5161

Re: black screens

Post#15 » Thu Jan 14, 2016 5:01 pm

No problem. Send me an email or PM with the times that you can do. I'll try to put some time aside to have a look.

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videogamebill
Posts: 13

Re: black screens

Post#16 » Thu Jan 14, 2016 5:06 pm

sent :)

Zdur
Posts: 3

Re: black screens

Post#17 » Fri Jan 15, 2016 2:09 pm

Used both download methods ... cant see characters and when try to play game crashes

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Bacta
Former Staff
Posts: 422

Re: black screens

Post#18 » Fri Jan 15, 2016 2:53 pm

Computer Specs? Be sure to update your graphics drivers. Are you using any anti-virus or malware? Maybe trying adding WAR to the exclusion list. I know there are known issues with Symantec and other assorted anti-virus applications.
Bacta AM|Disneys Kotbs| Wiki WP <Foreplay>
Cerebus DoK | Jasselin Chosen <Pillowtalk>

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Zdur
Posts: 3

Re: black screens

Post#19 » Fri Jan 15, 2016 3:57 pm

drivers are updated ... Nvidia GeForce GTX 960....i5-3570...8GB RAM .... there shouldnt be problem ... i think its some feature on graphic card ... but dont know what...

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Bacta
Former Staff
Posts: 422

Re: black screens

Post#20 » Fri Jan 15, 2016 4:38 pm

Try to turn off turn off the nVidia 3D vision in your control panel if you have it installed. Do a clean install of the Driver and only install the driver standalone if need.
Bacta AM|Disneys Kotbs| Wiki WP <Foreplay>
Cerebus DoK | Jasselin Chosen <Pillowtalk>

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