Are there IP restrictions?

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Covert0ne
Posts: 4

Are there IP restrictions?

Post#1 » Tue Sep 15, 2015 8:36 am

Hi Guys,

First of all, Thanks for running such a cool community here.

Myself and my roommate are trying to play and are having issues. I successfully downloaded the client, created an account and logged into the game. Our issue is with my roommate who is using exactly the same procedure and gets the message "Invalid Username/Password" when he attempts to log-in. Are there some sort of IP restrictions for connections from the same IP address? If so, can we talk to someone about having them lifted so that we can both play?

Cheers.

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Clima
Posts: 5

Re: Are there IP restrictions?

Post#2 » Tue Sep 15, 2015 8:46 am

My father and I play in the same house, no problem until now.

Covert0ne
Posts: 4

Re: Are there IP restrictions?

Post#3 » Tue Sep 15, 2015 9:02 am

Clima wrote:My father and I play in the same house, no problem until now.
Thanks for letting me know, kind of frustrating in that case as I now have no idea what is causing the issue.

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Clima
Posts: 5

Re: Are there IP restrictions?

Post#4 » Tue Sep 15, 2015 9:09 am

are u openning it as administrator?

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xyeppp
Former Staff
Posts: 922
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Re: Are there IP restrictions?

Post#5 » Tue Sep 15, 2015 9:18 am

If it's a brand new account the error is on, then just create a new one with a simple password and it should work fine. Keep it without any numbers and all lower-case.

Password changes take a while to set up properly on the server, so it's best to just make a new account on the Invalid Username/Password one if you haven't played yet.
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Covert0ne
Posts: 4

Re: Are there IP restrictions?

Post#6 » Tue Sep 15, 2015 9:23 am

xyeppp wrote:If it's a brand new account the error is on, then just create a new one with a simple password and it should work fine. Keep it without any numbers and all lower-case.

Password changes take a while to set up properly on the server, so it's best to just make a new account on the Invalid Username/Password one if you haven't played yet.
Will try what you have suggested and report back, Thanks. If that doesn't work, is there someone my roommate can PM about his account if needed?

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xyeppp
Former Staff
Posts: 922
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Re: Are there IP restrictions?

Post#7 » Tue Sep 15, 2015 9:25 am

Covert0ne wrote: Will try what you have suggested and report back, Thanks. If that doesn't work, is there someone my roommate can PM about his account if needed?
There shouldn't be any restrictions for that present. You can PM me if needed.
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Covert0ne
Posts: 4

Re: Are there IP restrictions?

Post#8 » Tue Sep 15, 2015 9:28 am

xyeppp wrote:
Covert0ne wrote: Will try what you have suggested and report back, Thanks. If that doesn't work, is there someone my roommate can PM about his account if needed?
There shouldn't be any restrictions for that present. You can PM me if needed.

Thanks for your help.

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