Im muted for 24h and i have no idea why that happend?

[jwolnik]

Hello,

So i logged in and i can write on any chat.
I got the messange that im muted for another 16h but i cant find any reason to that...

Im not a bad maner player so i would like to know why i was punished without even giving me knowledge for what.

What can i do about that case?

[Akalukz]

Happened to me a few nights ago, but only for an hour. No explanation, no PM, no message nothing. Just ambiguous use of GM Powers apparently.

[Nameless]

It is automatic process so the system is to blame. You wrote or misswrote something that is considered offensive so the system ban you.
Happens once to me for a hour mute for typing that matchmaking is abit retarded or so. So better no publuc chat at all

[Akalukz]

It is automatic process so the system is to blame. You wrote or misswrote something that is considered offensive so the system ban you.
Happens once to me for a hour mute for typing that matchmaking is abit retarded or so. So better no publuc chat at all

Good to know its automatic in general, worrisome that there is no reason given.

[wargrimnir]

Automated mute system will intercept the message you just sent before it reaches chat. If you're muted for an hour, you hit a word on our profanity filter, or a known bypass for that word. Keep your use of language clean and family friendly in public, it's a higher standard than you're used to.

Anything longer than an hour is going to come from a player report, and is reviewed by GM's before any action is taken. Generally we're slightly more lenient than the public profanity list, but the same rule applies. If it's not clean and family friendly, you may be sanctioned. A 24 hour mute is our lowest step.