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Invalid Username/Password

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whyhellothere
Posts: 4

Re: Invalid Username/Password

Post#81 » Wed Jul 08, 2015 7:59 am

Hi,
Same issue. Start as an administrator. Everytime "invalid username/password" message has appeared. I've changed password several times; from simple to complex one. Nothing has changed. What should I do?
From this account I can log into the game with only the old password. Login to the forum is only with a new password.

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einnell
Posts: 1

Re: Invalid Username/Password

Post#82 » Thu Jul 09, 2015 11:09 am

Same problem here...

MAISTA
Posts: 1

Re: Invalid Username/Password

Post#83 » Fri Jul 10, 2015 1:24 pm

Same here ;(

SnorkyTouch
Posts: 4

Re: Invalid Username/Password

Post#84 » Sun Jul 12, 2015 10:16 am

Hi,
I have the same problem, i can't log in the game but it work on forum. What's worse is I was able to log in at an earlier time and have only recently been afflicted with this. Absolutely nothing about my setup, network or anything had changed between now and then.
I created another "test" account with the same simple password (no uppercase, no special character...) and i can log in the game.

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Elven
Former Staff
Posts: 5161

Re: Invalid Username/Password

Post#85 » Sun Jul 12, 2015 10:58 am

Try changing your password. It will force an update of your account to the game server.

SnorkyTouch
Posts: 4

Re: Invalid Username/Password

Post#86 » Sun Jul 12, 2015 11:55 am

Hi Elven,
Thanks for your answer.
I tried to change my password => I can log in forum but not in game
I tried to ask for a new password (I forgot my password) => I receive a new one and i activate it => I can log in forum but not in game
I tried to change my password after that => I can log in forum but not in game
So i've always got the same error "Invalid Username/Password"
But in my another account everything is ok.

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Elven
Former Staff
Posts: 5161

Re: Invalid Username/Password

Post#87 » Sun Jul 12, 2015 12:08 pm

You changed your password through the User control panel, correct? Are there any "special characters" in your password, i.e @~%&*"£?


SnorkyTouch
Posts: 4

Re: Invalid Username/Password

Post#88 » Sun Jul 12, 2015 12:15 pm

Yes I change my password through "User Control Panel" > "Profile" > "Edit account settings" and everything seems to be right. I don't use special character just only lowercase letter (no uppercase letters, no special characters, no digit). But as always i can log in the forum but not in game.

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SnorkyTouch
Posts: 4

Re: Invalid Username/Password

Post#89 » Sun Jul 12, 2015 5:46 pm

Any other advises to help me ?

Hopesolo
Posts: 3

Re: Invalid Username/Password

Post#90 » Mon Jul 13, 2015 2:59 pm

Have the same problem!


please help me :?

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