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problem of sending rvr bag

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Daerone
Posts: 40

problem of sending rvr bag

Post#1 » Fri Dec 07, 2018 12:46 pm

Hello, I had last night, around 20h-22h, a purple bag for the lock of the zone, with my WP.

But here I am, I have received nothing by mail, neither evening nor today.

Can you help me receive it?

My WP calls it "Ritus".
Looking forward to your reply, accept my greetings

In attachment the screen of the winning bag.
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Hargrim
Former Staff
Posts: 2465

Re: problem of sending rvr bag

Post#2 » Fri Dec 07, 2018 1:18 pm

You will either get a bag after server restart (we will probably do one tomorrow when patching) or never if it is lost in limbo. Fingers crossed! Let us know after the patch if you get it.
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Collateral
Posts: 1494

Re: problem of sending rvr bag

Post#3 » Fri Dec 07, 2018 1:37 pm

Hargrim wrote: Fri Dec 07, 2018 1:18 pm You will either get a bag after server restart (we will probably do one tomorrow when patching) or never if it is lost in limbo. Fingers crossed! Let us know after the patch if you get it.
I never got mine from some 2 weeks back. Any clues as to what might be causing the bag limbo? I'm sure all those poor bags would love to get to their owner one day :(
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Sulorie
Posts: 7461

Re: problem of sending rvr bag

Post#4 » Fri Dec 07, 2018 2:21 pm

Collateral wrote: Fri Dec 07, 2018 1:37 pm
Hargrim wrote: Fri Dec 07, 2018 1:18 pm You will either get a bag after server restart (we will probably do one tomorrow when patching) or never if it is lost in limbo. Fingers crossed! Let us know after the patch if you get it.
I never got mine from some 2 weeks back. Any clues as to what might be causing the bag limbo? I'm sure all those poor bags would love to get to their owner one day :(
Christmas is coming. Guess from where Santa is getting the presents of all kids around the world.
Dying is no option.
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Collateral
Posts: 1494

Re: problem of sending rvr bag

Post#5 » Fri Dec 07, 2018 2:34 pm

Damn it Santa, that's not how it's supposed to work.
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Hargrim
Former Staff
Posts: 2465

Re: problem of sending rvr bag

Post#6 » Fri Dec 07, 2018 2:38 pm

We currently doesnt know what is causing this :).
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Natherul
Developer
Posts: 3219
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Re: problem of sending rvr bag

Post#7 » Fri Dec 07, 2018 3:30 pm

Colleteral please PM me with exact date and time (if possible) the lock happened.

The issue is that we dont have any real data on if its truly lost as we get reports when its just not delivered to a player but it has been recorded.
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Collateral
Posts: 1494

Re: problem of sending rvr bag

Post#8 » Fri Dec 07, 2018 4:37 pm

Sry Nath but I really can't remember. It was probably within the first ten days or so after new gear release. It happened to my purple also but I did receive that one eventually. If it happens in the future I'll let you know.
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