Last Saturday I create a new account, activated it via the email and downloaded the game/launcher. When I try and log in, I get "Your account is not active" I have read the other threads, and have not found a fix.
So far, I have:
Created another account with a different email, same results
Reset my password via the user console
Reset password via forgot password link
Re downloaded launcher
Ensure the launcher is in the Warhammer Online Folder
Removed read only permissions
Attempted to resend activation email from webpage, get account is already active notification
Any other suggestions? Thanks!
Your account is not active
Forum rules
Please read the Install Guide before posting in this section.
Sticky threads cover the most common questions. Please review them before posting to avoid duplicate topics and help save time for both players and staff.
Thank you.
Please read the Install Guide before posting in this section.
Sticky threads cover the most common questions. Please review them before posting to avoid duplicate topics and help save time for both players and staff.
Thank you.
Ads
Re: Your account is not active
Create another account with a password that does not contain the following : special characters (#,$,%), numbers or capital letters, and let me know if it has worked.



Re: Your account is not active
I have numbers and capital letters in my password, so those probably can be safely used.xyeppp wrote:Create another account with a password that does not contain the following : special characters (#,$,%), numbers or capital letters, and let me know if it has worked.

Re: Your account is not active
Looking at these two threads and problems from the past, the activation process itself seems to be wonky at times. I'd suggest giving it a try in case it works.Hargrim wrote:I have numbers and capital letters in my password, so those probably can be safely used.xyeppp wrote:Create another account with a password that does not contain the following : special characters (#,$,%), numbers or capital letters, and let me know if it has worked.



Re: Your account is not active
Thank you very much Xyeppp, new account worked with a password you described. I appreciate the assistance!xyeppp wrote:Create another account with a password that does not contain the following : special characters (#,$,%), numbers or capital letters, and let me know if it has worked.
Re: Your account is not active
Hargrim wrote:I have numbers and capital letters in my password, so those probably can be safely used.xyeppp wrote:Create another account with a password that does not contain the following : special characters (#,$,%), numbers or capital letters, and let me know if it has worked.
rule of thumb: just because it works with you, doesnt mean it works with everyone

- Martock - Tiggo - Antigonos - Mago - Hamilkar - Melquart
- Smooshie (Destro)
- Smooshie (Destro)
Who is online
Users browsing this forum: No registered users and 10 guests