[Solved] Name changeresultedinchar wipe can'tcreatenew

[Bowme]

Hi,

Among many chars I had 2 squig herders (Parszywek lvl 40 and Bowme lvl 3). Yesterday I decided to delete Bowme only to rename Parszywek (wanted him to be Bowme). After deleting lower level sh the game logged out. Now when I start the game it goes thru all handshaking, login complete, login complete....and nothing happens - after a few seconds background turns black and the box on the right says locating battles - searching for allies and stops on that.

My game login is also Bowme. This morning I realised that my forum account was pinned to an email that I got rid of few weeks ago along with my google account so I pinned a new email to my forum account. When I change characters name do I get a confirmation email or smt? Because if I do then the email no longer existed so I couldnt have confrimed it.

Is there a way to fix my problem? Not only I lost all my chars but I cant even make new ones.

Please help.

[Bowme]

Is there a chance that after server restart everything will go back to normal?

[Asuryan]

I'll look into it, give me a min.

[Bowme]

Thank you!
I'd hate to loose my chars because of a name change.

[Asuryan]

Try to login right now.

[Bowme]

Still the same. Goes to login complete. Login complete and then instead of the character selection window background goes black and the box on the right says Locating battles.. Searching for allies and nothing happens.

[Asuryan]

Got your PM earlier.

You do not need to change your password, I just looked up your character in the database and it's still there as Parszywek (SH), your character is still alive and well. Guess you have to wait for the server to restart.

[Bowme]

Thank you!

Any information on when the next server restart might happen?

[Asuryan]

I do not know.

[Bowme]

Any info on a scheduled server restart?