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Letter didnt come

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Mikedg
Posts: 6

Letter didnt come

Post#1 » Tue Jul 05, 2016 9:25 pm

My friend create an account and letter still didnt reach his email.

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Elven
Former Staff
Posts: 5161

Re: Letter didnt come

Post#2 » Tue Jul 05, 2016 9:28 pm

You can request the activation email again, when you try to log in. Check the spam folder if it doesn't go into the inbox.

Mikedg
Posts: 6

Re: Letter didnt come

Post#3 » Tue Jul 05, 2016 9:30 pm

He tried do this actions. Second requesr do nothing. Spam folder is empty.

Flavorburst
Posts: 350

Re: Letter didnt come

Post#4 » Tue Jul 05, 2016 9:45 pm

You should probably provide some more information, or try to get your friend in contact with a GM directly instead of playing the middle man for them (elven seems to have his email in his signature, so that would be a good start).

Mikedg
Posts: 6

Re: Letter didnt come

Post#5 » Tue Jul 05, 2016 9:47 pm

My friends english is too bad for that i think.

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Lileldys
Posts: 666

Re: Letter didnt come

Post#6 » Tue Jul 05, 2016 9:48 pm

Try a different email provider. I think there was a popular email site which blocked the emails.

Mikedg
Posts: 6

Re: Letter didnt come

Post#7 » Tue Jul 05, 2016 9:50 pm

Lileldys wrote:Try a different email provider. I think there was a popular email site which blocked the emails.
Doesnt work.

Flavorburst
Posts: 350

Re: Letter didnt come

Post#8 » Tue Jul 05, 2016 9:56 pm

Are they using standard English characters for the account name or password, or are there special characters (* & % { and so on) included in the username or password?

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Mikedg
Posts: 6

Re: Letter didnt come

Post#9 » Tue Jul 05, 2016 9:57 pm

Flavorburst wrote:Are they using standard English characters for the account name or password, or are there special characters (* & % { and so on) included in the username or password?
standart

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Elven
Former Staff
Posts: 5161

Re: Letter didnt come

Post#10 » Tue Jul 05, 2016 10:49 pm

I suspect there's an issue with the automated emailing. I've send a message to the web master to fix it.

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