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DOUGCJ
Posts: 6

Account

Post#1 » Tue Jun 28, 2016 4:37 pm

Somehow my account username no longer existed and I had to create a new username with same email. Now I have lost my characters. Anyway to fix or restore my old username and account?

Elven I did send you an email fyi.
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Elven
Former Staff
Posts: 5161

Re: Account

Post#2 » Tue Jun 28, 2016 4:49 pm

I can't check my emails at the moment.

What character names did you have?
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DOUGCJ
Posts: 6

Re: Account

Post#3 » Tue Jun 28, 2016 4:55 pm

Dyumar
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Elven
Former Staff
Posts: 5161

Re: Account

Post#4 » Tue Jun 28, 2016 5:15 pm

That account's been deactivated. I can't remove the character names.
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killimandros
Posts: 42

Re: Account

Post#5 » Tue Jun 28, 2016 5:54 pm

Hi. When I try to log in to the game I get an invalid username/password pop up. Is there something wrong?
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Elven
Former Staff
Posts: 5161

Re: Account

Post#6 » Tue Jun 28, 2016 5:57 pm

Server is having a crisis. It falls over every 5-20 minutes and during that time you'll have difficulty trying to log in.

I would advise you find something else to do in your evening cause it's not playable atm.
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killimandros
Posts: 42

Re: Account

Post#7 » Tue Jun 28, 2016 5:59 pm

Ok will do :) Good luck guys!
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DOUGCJ
Posts: 6

Re: Account

Post#8 » Wed Jun 29, 2016 7:00 am

why was my account deactivated?? can you restore it so I can play?
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