Reknown rank points wount reset?

Request in-game support here.
For bugs, please use the Bug Tracker.
Forum rules
READ THE STICKIED THREADS BEFORE YOU POST IN THIS SUBFORUM.

The answers you may seek are likely already there.

Thank you.
Bech123
Posts: 7

Reknown rank points wount reset?

Post#1 » Thu Jun 23, 2016 3:16 pm

Hello.

I Just tried to reset my reknown rank points, but some sort of bug may have happend.

Can someone please look into this?

It's on the character "Threesixty"

Ads
User avatar
Genisaurus
Former Staff
Posts: 1054

Re: Reknown rank points wount reset?

Post#2 » Thu Jun 23, 2016 3:24 pm

What is your level, and your renown rank? How many points did you have before trying to reset, and how many after?

Bech123
Posts: 7

Re: Reknown rank points wount reset?

Post#3 » Thu Jun 23, 2016 3:28 pm

Genisaurus wrote:What is your level, and your renown rank? How many points did you have before trying to reset, and how many after?
To better clearify whats wrong: http://imgur.com/GTnso3P

It says i have spent 10 points, but as you can see i'm Reknown Rank 14 and it says 14 points Available.. soo yeah. It doesn't let me pick anything. it just bugs out and dont give any bonuses.

If posssible, revert my char back about 12 hours, since it worked just fine yesterday.

User avatar
Genisaurus
Former Staff
Posts: 1054

Re: Reknown rank points wount reset?

Post#4 » Thu Jun 23, 2016 3:42 pm

Bech123 wrote:
Genisaurus wrote:What is your level, and your renown rank? How many points did you have before trying to reset, and how many after?
To better clearify whats wrong: http://imgur.com/GTnso3P

It says i have spent 10 points, but as you can see i'm Reknown Rank 14 and it says 14 points Available.. soo yeah. It doesn't let me pick anything. it just bugs out and dont give any bonuses.

If posssible, revert my char back about 12 hours, since it worked just fine yesterday.
Have you tried relogging?

Bech123
Posts: 7

Re: Reknown rank points wount reset?

Post#5 » Thu Jun 23, 2016 3:44 pm

Genisaurus wrote:Have you tried relogging?
b

Several times yes. even restartet my pc and logged on different chars to see if the problem was account wide which it wasn't.

User avatar
Genisaurus
Former Staff
Posts: 1054

Re: Reknown rank points wount reset?

Post#6 » Thu Jun 23, 2016 3:57 pm

Bech123 wrote:
Genisaurus wrote:Have you tried relogging?
b

Several times yes. even restartet my pc and logged on different chars to see if the problem was account wide which it wasn't.
The reason why I ask, is because I can find nothing in the DB that would cause this. Your character's records show 0 renown points spent, which makes me think it's a graphical issue or a server bug that might be resolved on a reset. Will continue looking into it.

User avatar
Zealote
Posts: 456

Re: Reknown rank points wount reset?

Post#7 » Thu Jun 23, 2016 4:01 pm

Isn't this just the known visual bug with the renown window? Usually fixes itself if you click respecialise, come away from npc, and repeat a coupla times. Worth a try anyway.
Aetir

Bech123
Posts: 7

Re: Reknown rank points wount reset?

Post#8 » Thu Jun 23, 2016 4:04 pm

Genisaurus wrote:
Bech123 wrote:
Genisaurus wrote:Have you tried relogging?
b

Several times yes. even restartet my pc and logged on different chars to see if the problem was account wide which it wasn't.
The reason why I ask, is because I can find nothing in the DB that would cause this. Your character's records show 0 renown points spent, which makes me think it's a graphical issue or a server bug that might be resolved on a reset. Will continue looking into it.
Well I have spent points, I did that yesterday. I know it might be a difficult thing to do, but aren't a character rollback possible? I don't mind the XP loss and items?

Ads
Bech123
Posts: 7

Re: Reknown rank points wount reset?

Post#9 » Thu Jun 23, 2016 4:04 pm

Zealote wrote:Isn't this just the known visual bug with the renown window? Usually fixes itself if you click respecialise, come away from npc, and repeat a coupla times. Worth a try anyway.
I tried that aswell. doesn't work.

Tankbeardz
Posts: 629

Re: Reknown rank points wount reset?

Post#10 » Thu Jun 23, 2016 4:22 pm

It's just a graphical bug. You still get all your points back.

Who is online

Users browsing this forum: No registered users and 5 guests