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Can't login since latest patch

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Alandrian
Posts: 77

Can't login since latest patch

Post#1 » Thu Nov 12, 2020 6:41 am

I go to the character screen, hit play, start loading and then I get a message saying the server has closed my connection. I then hit play again, start loading and then get stuck on the load screen. I can hear the music of the zone but am stuck on the load screen.

Everything was fine yesterday, this seems to have started happening after the client updated to this latest patch today.

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Zve
Posts: 1

Re: Can't login since latest patch

Post#2 » Thu Nov 12, 2020 6:47 am

Got the same problem!

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Lilim
Community Management
Posts: 1322

Re: Can't login since latest patch

Post#3 » Thu Nov 12, 2020 6:47 am

Hey,

have you already checked that your game is up to date? Restart the launcher, maybe it solves by itself.

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Flowson
Game Artist
Posts: 91
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Re: Can't login since latest patch

Post#4 » Thu Nov 12, 2020 7:27 am

same for me - 08:26 - launcher patached - game started - says connection lost - relogged - got stuck at altdorf load screen.

anyone can confirm?

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waerter
Posts: 29

Re: Can't login since latest patch

Post#5 » Thu Nov 12, 2020 7:27 am

Same here, and yes my launcher is up to date.

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Ramisat
Posts: 13

Re: Can't login since latest patch

Post#6 » Thu Nov 12, 2020 7:36 am

This has happened to me too, was in an SC and we voted to surrender. When loading back into IC I was disconnected from the server. Now experiencing the same symptoms.
Sorcerer - Ramisat
Blackguard - Xamertes
Disciple of Khaine - Uzerial

achqA
Posts: 1

Re: Can't login since latest patch

Post#7 » Thu Nov 12, 2020 7:42 am

Exactly the same for me and some guildmates.

Tried to:
-Repatch the game
-repair the game
-log other characters
-use the /stuck command during loading screen

Nothing works.
ONE time it worked, yesterday evening, but today the problem came back.

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Malvaine
Posts: 11

Re: Can't login since latest patch

Post#8 » Thu Nov 12, 2020 7:50 am

Same here - everytime, I try to switch to another toon (same faction), I get "disconnected from server" or I am stuck in the loading screen. Launcher is up to date.

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Lilim
Community Management
Posts: 1322

Re: Can't login since latest patch

Post#9 » Thu Nov 12, 2020 7:53 am

Hey,

yeah, that's routine but check your firewall and your antivir.
Otherwise we are thinking it's a huge internet infrustructure issue...even last night YT had big issues and in Germany for example there were interference as well....so maybe, it's a temporary issue.

Grranimal
Posts: 9

Re: Can't login since latest patch

Post#10 » Thu Nov 12, 2020 10:54 am

Restarting my computer solved the issue for me.

After patching I couldn't log in any characters (stuck on loading screen after character selection or punted back to character select saying I was disconnected), and after rebooting the game behaved normally.

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