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game wont load character selection

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izmatic
Posts: 1

game wont load character selection

Post#1 » Fri Aug 02, 2019 1:22 am

After a day of playing my account no longer loads my character selection screen. It logs in and then goes to a black screen with a chat box that says searching for allies... I made a second account and it works fine, but no restarting or reinstalling will fix the problem. is there anyway to get the account recovered? thanks for the help
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