Did not receive loot bag

[CeeJay89]

I was playing in Barak Varr/MoM between around 7:15 ~ 7:55 EST, had 400% AAO. Was attacking BOs and defending the keep with a Chosen. Anyways, after Order took the keep, I rolled a Massive Loot Bag. However, the gold bag was never mailed to me. I've tried relogging/exiting and logging back in, but still have not received the gold bag.

Is there anything that can be done about this? Do I wait for the next server boot, or?

Thanks.

[CeeJay89]

As a follow up. I just got another one from Black Fire Pass/Badlands. That one WAS mailed to me and I received it. But the one from Barak Varr/MoM wasn't.

[Elven]

If you don't receive it within the next day or so, then I would say to report it on the bugtracker. As for getting a replacement bag, we don't recover/compensate lost items.

[Tamarlan]

Happened to me as well. Beeing patient helped as it was mailed one or two days later. Best bags are the unexpected ones.

[Mikihiso]

Same here / Today after Eatan lock at 1 am Moscow, dont get my Blue bag(((( rest goes normal but that didnt(

[Skavok]

This has happened to me three times in the last couple weeks. Each time it happened i was flying to a new zone before the bags were mailed out.
I cant say whether or not i got the bag after server reboot as i really wasn't keeping track of how many zones flips as i was a part of.

[covenn]

Is this related to 5 star locks not giving bags? Been in three zones for that with more than enough contribution with no roll/bag.

[rngvp]

Do 5 star zone locks not give bags? I did not receive a bag from TM lock earlier today although I had half the kills in the zone. I just chalked it up to logging out while it was being mailed.

[Sulorie]

When you log in the other day and got a mail with currency as reward in your mailbox, does it mean you had too little contribution to get a bag?

[Hargrim]

I accidentally disabled bags for 5star lock. They will come back after patch later today.