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Can't log in

Posted: Tue May 24, 2022 6:03 pm
by Phinix
hey all,
I hope you've been well. I can't log in any of my characters this morning... I logged in my SW, and it logged me in as my WL. And, the few seconds I was able to stay logged in, all the other characters looked disfigured, and bent out of shape. Is there a problem on my end?

Thanks.

Re: Can't log in

Posted: Tue May 24, 2022 6:13 pm
by Barboo
Dito, can't log in. When Im in, Im in no guild, can't use mailbox and get kicked two times from the server now.

Re: Can't log in

Posted: Tue May 24, 2022 6:26 pm
by Snowhawk
Dito

Re: Can't log in

Posted: Tue May 24, 2022 6:32 pm
by rolarsen
Same here.

Shortly after logging in the NPC's slowly disappear, I can't interact with the game. Then crash to desktop or Staring screen. Connection to server lost.

Re: Can't log in

Posted: Tue May 24, 2022 6:49 pm
by Kaelang
We’re aware of the ongoing issues today and working on it.

Re: Can't log in

Posted: Tue May 24, 2022 7:19 pm
by Phinix
Thank you! πŸ˜πŸ™πŸ»πŸ˜˜

Re: Can't log in

Posted: Tue May 24, 2022 8:45 pm
by Deathsaw
I had an account blocked after sending a password reset to my email... I've already opened an appeal on the forum but I haven't received any response yet. =/

Re: Can't log in

Posted: Tue May 24, 2022 10:35 pm
by GamesBond
Deathsaw wrote: ↑Tue May 24, 2022 8:45 pm I had an account blocked after sending a password reset to my email... I've already opened an appeal on the forum but I haven't received any response yet. =/
You did receive an answer but you ignored it.

Change your password here: ucp.php?i=ucp_profile&mode=reg_details and use a short password with only normal letters and numbers, for example: New99Pass6Word (don't make it too long)

Re: Can't log in

Posted: Thu May 26, 2022 2:38 pm
by Ashazat
having the same problem with my main char...all other are ok.
Have reported it to GM`s in game 3 time each time after a while, ticket gets removed.....but problem still persists:(


got lucky, typed in /stuck (return) 4 times in loading screen, restarted and now char seems to be fixed...:)