Hi,
I have lost access to the mobile device containing my authenticator app for my main account and like a post I saw a few days back I did not save or I have misplaced my OTP codes.
How do I go about gaining access to this account again? as I cannot login to the forums with it to raise a ticket.
Any help appreciated please
Kind Regards
2FA / Authenticator Removal
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The stickies exist to handle common queries. Save our time and yours by reading them first.
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Re: 2FA / Authenticator Removal
MordredUK wrote: ↑Fri Jul 23, 2021 10:04 am Hi,
I have lost access to the mobile device containing my authenticator app for my main account and like a post I saw a few days back I did not save or I have misplaced my OTP codes.
How do I go about gaining access to this account again? as I cannot login to the forums with it to raise a ticket.
Any help appreciated please
Kind Regards
Hello, please send an email to [email protected] from the email that is linked to your account in order to potentially recover your account.
Re: 2FA / Authenticator Removal
Many thanks Lilim, I'll do that right away.
Appreciate the help.
Appreciate the help.
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