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crixus28
Posts: 14

can't login

Post#1 » Sat Apr 10, 2021 3:35 pm

I can't login since the begining of the afternoon, with message "your account has been suspended", someone know why ?

Thx

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Rhinochild
Posts: 53

Re: can't login

Post#2 » Sat Apr 10, 2021 3:37 pm

When you get to the loading screen type /stuck twice - /stuck (return) /stuck (return)
Hamskull, Hamdisc, Hamblek, Hamball, Hambean, Hambeam, etc

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Haho2
Posts: 25

Re: can't login

Post#3 » Sat Apr 10, 2021 3:42 pm

its not working when you kick with "The server has closed your connection; you have been disconected"
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Evilest
Posts: 168

Re: can't login

Post#4 » Sat Apr 10, 2021 3:53 pm

Rhinochild wrote: Sat Apr 10, 2021 3:37 pm When you get to the loading screen type /stuck twice - /stuck (return) /stuck (return)
I had the same issue. Logging to praag dropped me to char selection, other map just hung there loading. Double stuck didn't do anything, after multiple attempts. I closed client and launcher, deleted cache, repaired files (nothing downloaded i think) and it worked. Maybe just a temporary issue, no way to know for me.

GasBandit
Posts: 1

Re: can't login

Post#5 » Wed Apr 14, 2021 11:26 pm

I just reinstalled after a long time, but trying to log in gets me "Invalid Username/Password." I've tried changing my password on the forum, didn't do the trick.

Edit - per xpander in the discord, I changed my password to less than 16 characters, no special symbols, and that works now.

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