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Can't reset my forgotten password

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maginistor1
Posts: 1

Can't reset my forgotten password

Post#1 » Sun Jun 28, 2020 7:21 pm

Hello there.

I have a problem with my main account. I can't remember my password & my email has been permanently closed because service provider servers went off.
(made my account some months ago & stopped playing. So I forgot to change my settings before email service retired.)
So at the moment I'm totally blocked to reinstall this game because launcher has "remember me option" activated.

So I wonder is there any kind of ways to reset my old account's email address? Or do I simply need to start this game all over again?

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wargrimnir
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Re: Can't reset my forgotten password

Post#2 » Mon Jun 29, 2020 8:08 am

Your email is the only thing we use to verify whether your account is yours. We don't collect any personal information that could be verified otherwise when an account is created. Without access to that email, the account is lost.
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[email protected] for exploits and cheaters.
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