Computer Restarting... Please help
Posted: Wed Mar 04, 2020 4:47 pm
I have somewhere between 20-30gold Order side, I'd happily give it to anyone who can help me solve my computer issue.
I have been playing on and off now for 3-4 weeks, and have found no solution to this problem. Basically, at any random time, the game causes my computer to just reboot. I am running Window's 10 Home 64 bit, on a Dell Inspiron 5675. AMD Ryzen 5 1400 Quad-Core Processor, 8 GB Memory DDR4 (2400 MHz), AMD Radeon (TM) RX 570 4 GB graphic's card. Any other info you may need, please let me know.
I have tried the following "common solutions" to little or no effects:
-Switched to 64 bit on launcher
-Updated all drivers
-Fresh install of Windows and Updated (multiple times)
-Swapped Audio file for new file
It can be very frustrating, because while I could possibly understand the occasional disconnect or even crash to desktop in heavy lag during a keep or fort siege, I am having the entire computer reboot with little or no warning while looking in AH, standing still in the middle of no where, or even while logging in, or just looking at the character selection screen.
I have run multiple hardware tests (I am not opposed to try new ones recommend though) and so far everything has passed with flying colors, and I was assume these specs are well over what is needed to play the game. I have deleted all addons to ensure they are not causing any issues as well.
Please help me as I am desperate to try and actually get this fixed before missing out on my 2nd chance as a x2 weekend because attempting to play causes my system to break. Thanks in advance!
I have been playing on and off now for 3-4 weeks, and have found no solution to this problem. Basically, at any random time, the game causes my computer to just reboot. I am running Window's 10 Home 64 bit, on a Dell Inspiron 5675. AMD Ryzen 5 1400 Quad-Core Processor, 8 GB Memory DDR4 (2400 MHz), AMD Radeon (TM) RX 570 4 GB graphic's card. Any other info you may need, please let me know.
I have tried the following "common solutions" to little or no effects:
-Switched to 64 bit on launcher
-Updated all drivers
-Fresh install of Windows and Updated (multiple times)
-Swapped Audio file for new file
It can be very frustrating, because while I could possibly understand the occasional disconnect or even crash to desktop in heavy lag during a keep or fort siege, I am having the entire computer reboot with little or no warning while looking in AH, standing still in the middle of no where, or even while logging in, or just looking at the character selection screen.
I have run multiple hardware tests (I am not opposed to try new ones recommend though) and so far everything has passed with flying colors, and I was assume these specs are well over what is needed to play the game. I have deleted all addons to ensure they are not causing any issues as well.
Please help me as I am desperate to try and actually get this fixed before missing out on my 2nd chance as a x2 weekend because attempting to play causes my system to break. Thanks in advance!