Account not active

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Natherul
Lead Developer
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Account not active

Post#1 » Mon Jan 29, 2018 3:45 pm

Since this seems to be an ongoing issue with players not knowing this.

Account not active means that the server is down/loading. There is nothing wrong with your account you just need to wait a few minutes for the server to load back up.

This message is set to all clients that connect to the server before it has finished its loading OR when a member of staff issues the command for clearing out the server before a restart.
Lead dev does not mean I´m the best coder around, it just means I have taken on a management role for the devs.
Join the Unofficial IRC
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vouzou
Posts: 120

Re: Account not active

Post#2 » Mon Jan 29, 2018 3:46 pm

Thx for the info :)
Korthian Dok of Phalanx
Girkim Shaman of Phalanx

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LaughingMand8D
Posts: 3

Re: Account not active

Post#3 » Mon Jan 29, 2018 3:55 pm

Fun stuff on my first day here. Thanks for letting us know.

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Darosh
Banned
Posts: 1198

Re: Account not active

Post#4 » Mon Jan 29, 2018 4:02 pm

You might want to change the wording of the message displayed on the launcher to reflect that, the people visiting the forums - even if issues like that are encountered - are a fraction of the playerbase.
Some might not have the patience and call it a day upon running into issues like that, some might be irritated by the very wording and think they have been banned or w/e and just nope out then and there.

I am aware that taking these things into account is tiresome, but judging by the amount of threads (in relation to active forum goers) that prompted you to issue this thread... changing the wording will net you a higher level of compliance/trust and keep the animosity/confusion (resulting from a missunterstanding of the message on the launcher) to a reasonable level that's easily taken care of before things hit other venues.

Abbd.:
Might be fancy to utilize the new launcher to display known issues in general, would save you alot of time longterm as you wouldn't have to respond to threads manually.
Congratulations.

PESHKIRA
Posts: 1

Re: Account not active

Post#5 » Fri Feb 02, 2018 8:33 pm

I would agree with Darosh,if it not that big of a hassle for you,changing the message might be helpful,especially for the new comers.

And a question for me,as i couldnt make it out from what i red.
Game and Login servers status have nothing to do with that problem,so even if they both are green the message can appear?

795175
Posts: 1

Re: Account not active

Post#6 » Mon Feb 12, 2018 4:43 pm

Hello. This question is why my account was deleted 795175 ?

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Tesq
Suspended
Posts: 5346

Re: Account not active

Post#7 » Mon Feb 12, 2018 4:46 pm

795175 wrote:Hello. This question is why my account was deleted 795175 ?
server is down.....no account got deleted....
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-"Loop warned into oblivion" --> smell like chaosy enought :D
-Nazgul--> ambitious but rubbish, cit Blast :D
-GMs --> dosent matter what they say not, they get offend by colors so watch out plebs! :D

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qwerty113
Posts: 265

Re: Account not active

Post#8 » Mon Feb 12, 2018 4:55 pm

just make roll back
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Graywylfen
Posts: 7

Re: Account not active

Post#9 » Thu Feb 15, 2018 9:46 am

Mine says not active but there are over 300 in game

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Lilim
Posts: 58

Re: Account not active

Post#10 » Thu Feb 15, 2018 9:47 am

Graywylfen wrote:Mine says not active but there are over 300 in game
Don't worry. Server is offline.
Last edited by Lilim on Thu Feb 15, 2018 9:48 am, edited 1 time in total.
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