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courrier effacé - deleted mail

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BIRIZ
Posts: 3

courrier effacé - deleted mail

Post#1 » Wed Mar 03, 2021 12:52 am

je m'exprime en français (bad English translation just after :-) )

bonjour à l'équipe et merci pour tout ce que vous faites.
(hello to the team and thank you for everything you do.)
J'avais recu 4 courriers, aprés avoir lu le premier, j'ai voulu l'effacer. le courrier ne s'est pas effacé, j'ai recommencé la tentative 3-4 fois sans succés.
mais malheureusement ............ mes autres courriers ont été effacés .....
(I had received 4 letters, after having read the first one, I wanted to delete it. the mail was not erased, I repeated the attempt 3-4 times without success.
but unfortunately ........ my other mails have been deleted .....)

pour etre précis, les courriers ont été effacés le mardi 02 mars entre 23h et 00h30
(to be precise, the letters were deleted on Tuesday March 02 between 11 p.m. and 12:30 a.m.)

est il possible de les récupérer ? il y avait des piéces de valeur ....
(is it possible to recover them? there were valuable coins ....)
A qui puis je demander cela si mon post n'est pas au bon endroit.
(Who can I ask if my post is not in the right place.)

Merci encore pour tout (mon fils de 13ans et moi meme de 46ans passons des moments merveilleux à jouer ensemble, grâce à vous !)
(Thank you again for everything (my 13 year old son and I 46 year old are having a wonderful time playing together, thanks to you!)

Christophe.
Last edited by BIRIZ on Wed Mar 03, 2021 1:19 am, edited 1 time in total.

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BIRIZ
Posts: 3

Re: courrier effacé - deleted mail

Post#2 » Wed Mar 03, 2021 12:56 am

pour etre précis, les courriers ont été effacés le mardi 02 mars entre 23h et 00h30
(to be precise, the letters were deleted on Tuesday March 02 between 11 p.m. and 12:30 a.m.)

User avatar
Sivine
Posts: 17

Re: courrier effacé - deleted mail

Post#3 » Fri Mar 05, 2021 5:42 pm

When you have lost items due to your own fault or a bug ROR staff will not recover them.
You could post on the github if you think this issue was a bug but first make sure you can reproduce the bug.

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