Return of Reckoning

I can only say thank you very much for your attention. And I would like to apologise for causing this problem.

I've deleted some low level characters but I don't think I've been so absent-minded as to delete my main character :S

I confirm that no one other than myself has this account. I don't know what could have happened.

Hi, I'm opening a post to let the person in charge of these matters know that one of my characters has disappeared. I want to make it known that I have not deleted it. This event happened on October 27th.

I attach a screenshot of the character. Greetings

The problem continues.

https://ibb.co/W6HbFBK