Return of Reckoning

To be more specific, I have been playing for about 2 months and never crashed till this weekend. I probably crashed more then 10 times over 8-10 hours of play time. I was mainly doing the Dragon's Bane sc, but I also crashed in the factory. I was playing on a level 39 SW. I was trying to increase re...

I have crashed MANY times this weekend, every time while in a sc. I am not the only one. There have been many complaints in /advice.

Is this being addressed?

New to game, so not familiar with the names of the items. Is there a link to descriptions? I just want to make sure I am claiming on the right toon.