Search found 25 matches

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by Elovud
Wed Jul 25, 2018 2:56 am
Forum: Game support
Topic: Game Client not handshaking
Replies: 15
Views: 1937

Re: Game Client not handshaking

Im in the USA on the East Coast and yes I have used wired connection with no difference. The strangest thing is that from the launcher if I enter a wrong password it will show up in red that I entered a wrong username or password so when I do launch the game and I let it go the course until it fails...
by Elovud
Thu Jul 19, 2018 2:17 am
Forum: Game support
Topic: Game Client not handshaking
Replies: 15
Views: 1937

Re: Game Client not handshaking

Ok I just downloaded and did a fresh setup of the game and still it did the same thing.
by Elovud
Sun Jul 08, 2018 12:56 am
Forum: Game support
Topic: Game Client not handshaking
Replies: 15
Views: 1937

Re: Game Client not handshaking

Bump - it is still doing the same thing with the new client
by Elovud
Mon Jun 25, 2018 10:17 pm
Forum: Game support
Topic: Game Client not handshaking
Replies: 15
Views: 1937

Re: Game Client not handshaking

Yes I have with the same indiscriminate results.
by Elovud
Mon Jun 25, 2018 4:15 am
Forum: Game support
Topic: Game Client not handshaking
Replies: 15
Views: 1937

Re: Game Client not handshaking

I have some good protection and regularly check my system. Before I started this post it may have taken a couple of times to get in. Now it can take anywhere from 3 or 4 tries to trying for 2 hours. All I do is just keep trying and then one time it will work. Like tonight when I played it took like ...
by Elovud
Mon Jun 18, 2018 10:42 pm
Forum: Game support
Topic: Game Client not handshaking
Replies: 15
Views: 1937

Re: Game Client not handshaking

BUMP - Havent heard from anyone in support in the over the month I posted this... Was just wondering if I was going to?
by Elovud
Fri May 18, 2018 12:32 am
Forum: Game support
Topic: Game Client not handshaking
Replies: 15
Views: 1937

Re: Game Client not handshaking

I used a VPN with mixed results... Reroute with CG?
by Elovud
Thu May 17, 2018 4:01 pm
Forum: Game support
Topic: Game Client not handshaking
Replies: 15
Views: 1937

Re: Game Client not handshaking

Ok this is really getting old and although in the past I have had the issue usually within 4 or 5 attempts I am able to login. I have an MSI Gaming laptop with an i5 6300HQ 2.3Ghz Processor - 8g RAM and an Nvidia GeForcce GTX 960M video card. I have tried disabling firewall / AV which made no differ...
by Elovud
Fri May 11, 2018 4:37 pm
Forum: Game support
Topic: Game Client not handshaking
Replies: 15
Views: 1937

Re: Game Client not handshaking

Ok so after over 30 minutes of trying to connect I rebooted my computer and tried logging in. I connected on the second attempt with the first one doing the same thing. (Just trying to provide as much information for you as I can)
by Elovud
Fri May 11, 2018 4:31 pm
Forum: Game support
Topic: Game Client not handshaking
Replies: 15
Views: 1937

Re: Game Client not handshaking

Just an update with additional info. Normally what I do is wait like 5 or 10 seconds to see if the handshake process starts and then I quit and try again. If I let it go like 20-30 seconds a popup says Authentication failed - application will now terminate. This has been consistent throughout the pr...