Return of Reckoning

VPN doesnt do anything, there is an issue with my account.

Is there a daily restart?

Still unable to login.

Any help appreciated.

Issue happened when i was in the process of creating a new character, wouldn't let me click done so i had to quit game. So its trying to load a non existent character or something.

Who should i contact to get my account fixed?

Update, made a new account to see if i had same issue. New account can login without issue. Its like my account is stuck on server or something.

Eventually goes to "Authentication failed -- application will not terminate."

downloaded game again and still no luck =(

Having some issue getting online. I can launch the game and it will connect.
http://i.imgur.com/rougxNh.png

It then goes into this screen after a few seconds and i never get to character select screen and never loads. Its like its automatically trying to load into a character without me even ...