Return of Reckoning

Thanks for the help.

Contact a GM in game?

I have found my lvl 40 Chosen in the Armory.
Total readout read:
Lvl 40 Chosen
Lvl 28 Renown
No gear

Currently checking with the login server and character display.

I don't believe I have any outstanding warnings or penalty on my account.
I can log in fine and the game plays fine but all my character progression, gear, even some of my characters are not there.

1. Why did this happen?
2. What is a good login?
3. Is it possible to get my characters restored?

So I'm back in Reckoning after some time now and clearly the character selection is not looking like it used to.
As in, less of my characters and the only ones I recognize are all <lvl 12.
Uh, may I have a look at my account to see what happened there?
I had a Chosen maxed out and other higher ...